Last Updated: January 27, 2026

At Basnett Farms, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website basnettfarms.com or make a purchase from our online farm store.

Information We Collect

Personal Information You Provide

When you interact with our website or make a purchase, we may collect the following information:

Account and Order Information:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed securely through our payment processor)
• Order history and preferences

Contact Form Information:

• Name
• Email address
• Phone number
• Message content

Newsletter and Marketing:

• Email address
• Communication preferences

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visits
• Device identifiers

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Maintain your shopping cart
• Analyze website traffic and usage patterns
• Improve website functionality
• Provide targeted content

You can control cookies through your browser settings, though disabling cookies may affect certain website features.

How We Use Your Information

We use the information we collect for the following purposes:

Order Processing and Fulfillment:

• Process and complete your orders
• Arrange for shipping and delivery
• Send order confirmations and updates
• Handle returns, exchanges, and customer service inquiries

Communication:

• Respond to your questions and requests
• Send important updates about your orders
• Provide customer support
• Send newsletters and promotional materials (with your consent)
• Notify you about new products, special offers, and farm updates

Website Improvement:

• Analyze website usage and trends
• Improve website functionality and user experience
• Develop new products and services
• Conduct research and analytics

Legal and Security:

• Comply with legal obligations
• Prevent fraud and unauthorized activity
• Protect our rights and property
• Enforce our terms and conditions

How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors
• Shipping and fulfillment companies
• Email marketing platforms
• Website hosting providers
• Analytics services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal processes
• Protect our rights or property
• Prevent fraud or illegal activity
• Protect the safety of our customers or the public

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: We may share your information with other parties when you have given us explicit permission to do so.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure storage of personal information
• Limited access to personal data by authorized personnel only
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Payment Information

All payment transactions are processed through secure, PCI-compliant payment processors. We do not store your complete credit card information on our servers. Payment card details are encrypted and transmitted directly to our payment processor.

Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

Deletion: You may request deletion of your personal information, subject to certain legal exceptions.

Opt-Out of Marketing: You can opt out of receiving promotional emails by clicking the unsubscribe link in any marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we will still send you transactional emails related to your orders.

Cookie Preferences: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt out of the sale of personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Material changes to this policy will be communicated through prominent notice on our website or via email to registered users.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Basnett Farms Phone: (918) 880-FARM (3276) Website: https://basnettfarms.com/contact/

We will respond to your inquiry within a reasonable timeframe.

Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.